Privacy Policy
This Privacy Policy explains how Plant Bingo Nights ("we," "us," or "our") collects, uses, and protects your information when you visit our website or purchase tickets to our events. By using our website or buying a ticket, you agree to the practices described here.
1. Information we collect
- Information you provide: When you purchase a ticket, you provide your name, email address, and payment information. Payment is processed by our payment provider (see below); we do not store your full card details on our servers.
- Contact information: If you email us, we receive your email address and any information you include in your message.
- Automatically collected information: When you visit our website, we and our analytics provider automatically collect certain technical information, such as your device type, browser, general location, pages viewed, and how you arrived at our site.
2. Payment processing
Ticket purchases are processed through Stripe. When you buy a ticket, your payment information is collected and handled directly by Stripe under its own privacy policy, available at stripe.com/privacy. We receive confirmation of your purchase and the name and email associated with it, but we do not receive or store your full payment card number.
3. Analytics
We use Google Analytics to understand how visitors use our website so we can improve it. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time spent on the site, and general location. This information is aggregated and does not directly identify you. You can learn how Google uses this data at policies.google.com/privacy. You may opt out of Google Analytics using the browser add-on at tools.google.com/dlpage/gaoptout.
4. How we use your information
- To process your ticket purchase and send your confirmation and event details.
- To respond to your questions and provide customer support.
- To manage refunds, transfers, and event changes.
- To understand and improve our website and events.
- To comply with legal obligations.
5. How we share your information
We do not sell your personal information. We share it only as needed to run our events and website, including with:
- Service providers who help us operate, such as Stripe (payments) and Google (analytics).
- Authorities or others when required by law, or to protect our rights, safety, or property.
6. Cookies
Our website uses cookies, including those set by Google Analytics, to help the site function and to measure usage. Most web browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the site work.
7. Data retention
We keep purchase and contact information for as long as needed to provide our services, comply with legal and tax obligations, and resolve any disputes. Analytics data is retained according to our analytics provider's settings.
8. Your choices and rights
- You may request access to, correction of, or deletion of the personal information we hold about you by emailing us.
- You may opt out of analytics tracking as described in the Analytics section above.
- Depending on where you live, you may have additional rights under applicable privacy laws.
9. Children's privacy
Our website and ticket sales are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The version posted on this page at the time you use our site or purchase a ticket applies. Material changes will be reflected by an updated "Last updated" date.
11. Contact
Questions about this Privacy Policy? Email us at hello@plantbingonights.com.